Maintenance Plan FAQ's - Subaru Service Near Portland ME

 

    THINK.                            FEEL.           DRIVE.
     Peace of Mind.                      Secure.                        With Confidence. 

Q.    My new Subaru is already covered by a warranty-why do I need this Maintenance Plan? 
   
A.    You are responsible for proper maintenance of your Subaru during the factory warranty. In addition to covering maintenance, the Maintenance Plan provides dispatched towing, roadside assistance, as well as allowances for rental car, hotel and meals necessitated by warranty repairs during the plan term.

Q.    What should I do when it is time to have scheduled maintenance performed on my Subaru?

A.    We will send you service coupons that can be redeemed at any participating Subaru dealer. The Maintenance Plan is honored throughout the U.S. and Canada.

Q.    What if I sell my Subaru before the Maintenance Plan expires?

A.    To enhance resale value, any remaining coverage can be transferred to a subsequent owner for a small service fee.  Or if you prefer, you can cancel your plan and apply for a pro rata refund.

Q.    What should I do if I need roadside assistance?

A.    Cross Country Motor Club will send you a separate package which will provide a 24 hour toll-free emergency number to call, as well as detailed information about the many other services available to you (for more information about roadside assistance, click here).

THE ONLY MAINTENANCE PLAN BACKED BY SUBARU

The Maintenance Plan was designed to ensure your Subaru is serviced professionally with genuine Subaru parts.  Nobody services your Subaru better than the certified technicians at Pape Subaru.

  •     Transferable
  •     Able to be cancelled
  •     Inflation hedge on future costs
  •     Can be included in car payment


WHAT IS NOT COVERED?

The Maintenance Plan does not cover services required or performed prior to issuance of the plan or by other than an authorized Subaru dealer within the continental United States (excluding Hawaii and Puerto Rico).

Any costs for additional items or services performed at the time of scheduled maintenance visits are your responsibility.



Pape Subaru is in the process of building a new state-of-the-art Subaru store right next door to our current Subaru dealership near Portland, Saco, and Westbrook. This facility will be like no other Subaru dealership in the northern New-England area. Built with customers in mind, this new store will have an indoor heated delivery bay, heated indoor service drive-through, free WIFI, LCD flat screen HD TV and a customer service waiting area equipped with computer access. We will be posting images and videos of the ongoing construction on our Facebook Page.

The New Pape Subaru Store will have 10 Service bays with state-of-the-art in-ground lifts staffed by professional Subaru Master Service Technicians. The Pape Subaru Parts  department is one of the largest volume discount dealers in New England, so you can always get the genuine OEM part you need for less. You can order parts online, you can set up a service appointment online , or you can simply call (866) 312-3666.

In the meantime, we invite you to come and experience the professional, hassle-free experience of buying a vehicle from our dealership. We feel that buying a car should be fun. Our entire staff will do anything it takes to earn your trust and make you a member of our family. We Will Make Your Day!

Pape Subaru

2065 Broadway
Directions South Portland, ME 04106

  • Sales: (888) 480-5129
  • Service: (877) 462-3508
  • Parts: (866) 979-0360

Hours

  • Monday 8:00AM-7:00PM
  • Tuesday 8:00AM-7:00PM
  • Wednesday 8:00AM-7:00PM
  • Thursday 8:00AM-7:00PM
  • Friday 8:00AM-6:00PM
  • Saturday 8:00AM-5:00PM
  • Sunday Closed

Make an Inquiry

  1. Pape Subaru

    2065 Broadway
    South Portland, ME 04106
    Directions

    • Sales: (888) 480-5129
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