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DealerRater Reviews

Hear What Our Customers Have to Say

DealerRater Reviews

"Pape Subaru was an excellent dealer.  We worked specifically with Jun (sales) and Gregory (finance) and they were both very helpful.  Jun was very personable, kind, low pressure, attentive, and made sure that all our questions were answered completely.  My wife and I thought we were lucky to have randomly been selected to work with Jun.  Larry and Bob were also helpful when it came down to figuring out pricing."


Colin L.,Kenebunkport, ME

"I had great service!  A sensor light came on which said I had low tire pressure and I just stopped into the dealership before 8am.  They took my car in checked my tires, repaired the hole and also did my oil change/tire rotation.  Great service!!"


Kristin C.,South Portland, ME

"I have always had outstanding service from the service department."

Leah M.,Cumberland, ME

"My experience from start to finish was superior to any other vehicle purchase I've ever had.  My needs were completely understood, respected, and met.  I could not recommend Pape more highly.  Thank you very much."


Grace H.,Freeport, ME

"I'm always pleased with the service I receive at Pape.  The people at the desk always remember me.  The waiting area is a comfortable place to wait while my car is being serviced."


Erin L.,South Portland, ME

"This car was a surprise gift to me and was delivered to me.  I've been very happy with the contact/follow up and attention to my needs since receiving my Impreza.  After driving a VW for 23 years, I am excited to learn about the world of Subaru.  Everyone was very nice and friendly at the dealership when I arrived with Rick to sign all of the accompanying paperwork and I really liked that.  It felt very welcoming and warm, something that I have not experienced at many dealerships."


Dee-Dee H.,Scarborough, ME

"I went to 6 dealerships before making my purchase.  Mike was by far the best salesman.  In fact, I believe Mike made all the difference.  I could not tolerate any of the other salesmen and that's what it came down to?  Sure, I like the car but more importantly I could work with Mike.  There are a lot of freaks out there trying to sell cars using aggressive tactics that are downright unappealing.  Mike is great."


Karen H.,Cumberland Forside, ME

"This was the best car buying experience I have ever had.  Thank you."


Florence M.,Cumberland Foreside, ME

"Scott has become a friend over the years and has always given me straight info about what my car needs."


Larry R.,Scarborough, ME

"I didn't plan on actually buying a car on 5/8 but I'm so glad I did."


Jeanne E.,South Portland, ME

"Scott explained the recall work & got my vehicle right in - completed the service faster than estimated.  Very Pleased!"

Andrew S.,Yarmouth, ME

"Mike Chizik was wonderful and really listened and thoroughly answered all questions I had.  He's very knowledgeable and I enjoyed working with him."


Dona S.,Durham, ME

"VERY GOOD FIRST IMPRESSION. THANK YOU."

Margaret L.,Windham, ME

"Amazing! Amazing! Amazing.  Dealing with the staff was incredibly delightful.  I would go back to Pape a million times.  I chose Pape because I was turned off by the staff at other dealerships.  It was great.  I have never felt so comfortable and confident about a car purchase before."


Malory F.,South Portland, ME

"We have done business with Pape for 4 years and the service is excellent and they make your visits for service something to look forward to instead of a drag!!!!!  We love Pape Subaru and will continue to be a patron for many more years?"


David T.,Standish, ME

"Your service is the best I have encountered.  Scott is professional, personable, and very helpful."


Dawn D.,Gray, ME

"Eric Holbrook was very courteous and professional.  However, there was another salesperson who did come out to greet me and told me that he had remembered me from the last visit and relayed to me/Eric that he found a Subaru that met my needs."


Madeline L.,Freeport, ME

"I had a wonderful experience purchasing my Subaru!  Jun Mario was wonderful as was everyone else I dealt with.  Thank you all so much!"


Anne M.,Sebago, ME

Keri,

I just wanted to thank you and your team for taking care of Colleen's Legacy purchase. Between you and David, there were no hassles or game-playing, Colleen was taken care of in a professional manner from the start. As she probably told you, she had been into another local Subaru dealership recently and in my opinion not treated the way a customer should be treated. Pape was quite the opposite, and treated Colleen with respect. She received great customer service, a great deal and a great car, all the ingredients that make for a great buying experience! Good job, Kerri, David and the whole crew at Pape!!

 

Scott Lyons

Vice President

Reynolds Motorsports

Gorham, Maine

Scott Lyons,Reynolds Motor Sports